Improve Your Pump’s Output

C-W’s Personalized Maintenance Team

When you decide to install a new pump in your system, you may have the mentality, “out of sight, out of mind.” But unfortunately, facility pumps need maintenance to provide optimal results. At Cummins-Wagner, we don’t merely want to sell you a product — we want to provide and service equipment that meets your need and excels your business. To do that, we offer three main services in addition to the initial purchase of name-brand industrial equipment.

1. Repair

We work with you to improve your pump operations so that they perform at their maximum potential. How do we do it? We send highly experienced, knowledgeable engineers to visit your equipment onsite. Barry Erickson, our head Pump Improvement Engineer (based at Cummins-Wagner’s New York Branch, Siewert Equipment) with over 40 yrs. of experience in the pump industry (Allis Chalmers, Durco, Goulds), arrives onsite to view your equipment, analyze what needs to be repaired, and offer suggestions.

“When there are abnormal problems in the field, I’ll ask, ‘What made this pump fail? What can we do to rebuild it? Can we change something so this doesn’t happen again?’ I make sure to cater to the customer. Then we provide Preventative Maintenance programs — we’ll send out technicians every 3-6 months to look at the equipment, do maintenance, and perform basic tests to see the equipment is still operating as it should.” ~ Barry Erickson, Pump Improvement Engineer

2. Replace

When Erickson arrives onsite to repair a piece of equipment, he occasionally finds that he needs to replace the equipment rather than repair it. He usually replaces because of two situations: either the repairs are so extensive that it’s cheaper to replace the entire system, or the current equipment is oversized. He analyzes which equipment system will best suit the company based on the company’s size, budget, and requirements. We’re excited to see how technology has improved the pump industry these past few years. We now can incorporate more energy-saving tactics that improve flow regulation and reduce energy costs. These tactics include servicing “Smart Pumps” that place some intelligence behind performance; these pumps sense when something abnormal happens and shut off automatically before serious damage occurs. In addition, smart pumps help with the automation. They can be programmed to fall back on a default setting that can prevent certain failures. Many municipalities are falling back on these smart pumps to save money in the long run.

3. Train

Because many facilities and companies are experiencing a reduction in staff, pumps aren’t getting the maintenance that they need. This lack of attention for needed repairs compromises the integrity of the systems. But that’s where C-W comes in. “My advice to the user company,” Erickson says, “spend some time getting your people trained! We provide training for FREE! Take advantage of that. That’s the one big thing that will help you.” Cummins-Wagner and Siewert Equipment stand behind the equipment they service with repairs, maintenance, and personalized customer service. If you have some questions about your equipment, call 1-800-333-0598 (New York) or 1-800-966-1277 (Maryland) and we’d be happy to chat! “I’d love to have you call!”